Contact Us

You can call our main office on 01253 752014.

For advice and support call our 

HELPLINE on 01253 596699

Our helpline is staffed

Monday-Friday: 9.00am – 9.30pm

Sat – Sun : 12 noon to 9pm

If you call out of these hours, you can leave a message and someone will call you back if you state that it is safe to do so.

The helpline is run by a team of fully-trained staff and volunteers who are available to listen, and offer advice and support.

If you are looking for refuge space or would like support from our outreach or our IDVA service, we can complete a referral over the phone. We can also signpost you to other relevant support services.

You can also contact us by emailing  Please note that  this inbox is only monitored Monday to Friday

In an emergency always dial 999.