A refuge is a safe, temporary place for you and your children to live when you are escaping domestic abuse. The refuge provides a supportive environment which will allow you to consider all of your available options. Refuge staff are available to support you through this process.
There is a bedroom just for you and your children; you will have your own set of keys for your room and the main entry doors.
There are communal areas such as a comfortable living room, kitchen and laundry. There is also a playroom which has a selection of books and toys.
There are specialist children’s workers who provide play and craft sessions as well as support to children who are coming to terms with what has been happening at home. They also organise family outings during school holidays to enhance family well-being.
We have good links with local health professionals and if you are pregnant or have young children you can be supported with many developmental or health needs.
Workers in refuge can support you with information and advice on a range of issues including: housing and homelessness, finances (benefits or arrears), personal safety and refuge security, court process, health and well-being, children and parenting. We provide a safe, non-judgemental environment where you can begin to make decisions about your future. It is a home whilst you are with us and a place to regain your confidence and self-esteem in preparation for living independently.
Refuge accommodation supports women and children, however we are unable to provide accommodation to young males over 16 years of age.
At Fylde Coast Women’s Aid, we try to ensure that the needs and safety of service users are at the heart of the work we do.
For a woman whose needs are assessed as high, it may not be possible for us to offer her accommodation in our refuges, but she would be supported to find the appropriate services that can fully meet her needs.
“I had to make the choice to come into refuge as my home was not safe and I felt I had to protect my children. Before coming into refuge I felt very nervous as I had a awful picture of how it might be. I was scared about what it was going to be like and what kind of people were going to be there. When I came into refuge it was completely different to what I had thought, it was a nice place to live, I felt safe for the first time in a long time. The other women that lived in the refuge were so welcoming towards me and my children this put me at ease. The staff were so helpful, when we arrived we had nothing. They took us shopping, helped us settle in and made my children feel at home.
Whilst I have been there I have had lots of ups and downs, the staff have been through all these with me. After so long it was nice to have someone that would listen to my worries, my family do not live close so it was amazing to have someone who really understood and was there for me. Although I hated talking my children away from everything they knew, they soon settled at a new school and also made lots of new friends. They have built some close bonds with safe adults that were in the house and also worked here. Me and my children now have a house and are looking forward to moving in and all having our own rooms! Refuge has been a big part of our life, the staff and families become a part of everyday life. I will always be grateful for the place of safety we were offered as now we have a brighter future and a fresh start.”